I'm satisfied with the child-centered care provided by Samsung Kids Pediatric and Adolescent Clinic in Siheung City.

My second-grade son suddenly developed a high fever of nearly 39 degrees Celsius and felt lethargic, so I rushed to the hospital. From the moment I checked in, the nurses took the time to assess my son's condition, which put my anxiety at ease. In the examination room, the director approached my son's level, slowly asked questions, and explained things in a way that didn't frighten him. My son didn't cry and followed along well.
Since it was flu season, we immediately performed a rapid flu test. They explained in advance that my child might experience a slight nasal irritation, which helped me prepare mentally. The test result came back positive, and they prescribed fever-reducing medication, along with detailed instructions on how to take antiviral medication and how to manage the fever at home. They didn't just prescribe medication; they also explained when to return and what symptoms to bring to the hospital immediately. This instilled confidence in me.
After returning home and taking medication, my fever gradually subsided after about a day, and by the second day, my condition had noticeably improved. What I found particularly appealing about this hospital was the patient-centered approach to care. Thanks to the patient-centered approach, which even included the parents, I was able to receive treatment with peace of mind throughout. I'm very satisfied!