I went to Grand for a LASIK consultation. My first impression was positive, as the overall atmosphere was clean and the operation seemed well-organized. Both the optometrist and the counselors were friendly and helpful, and they meticulously disinfected the instruments with alcohol swabs after each examination, which gave me confidence in their hygiene. I was especially reassured that one dedicated eye care professional was meticulously involved from start to finish. However, my consultation with the director was a bit shorter than I expected. Rather than providing a detailed explanation of my eye condition, he simply recommended a suitable surgical method, which felt inadequate compared to the in-depth consultation I was expecting. However, the consultation director provided a relatively detailed explanation of the surgical method, cost, and recovery process, which was a welcome relief.