Otitis media? Otitis externa?

It's been a while, but my left ear keeps itching inside, so I scratched it, and water is coming out.

It was so itchy that I was going crazy, so I even picked at it with a cotton swab, and then the skin must have been scraped, sometimes blood would come out.

It is also yellowish pus, and there is earwax or skin debris coming out. Even if I go to the ENT specialist, they clean it, prescribe medication, and tell me to apply ointment at home, but after a few days, if I touch the ear again, water comes out again, and it keeps repeating.

It's already been over a year, and I'm worried this might turn into a chronic condition.

But I see many people like this on this bulletin board, and they say the best answer is to do nothing, but I scratch so much even while sleeping that I keep scratching.

How should I do this to improve?

Or please recommend a good ENT clinic or ointment that can help with this kind of issue.