I was very worried when we visited the hospital due to my baby's symptoms of otitis media, but I felt relieved because the consultation process was more thorough and friendly than I expected. The doctor examined the ear in detail and explained the current condition and treatment methods in an easy-to-understand way, which was a great help to me as a guardian. My baby was also very anxious, but the nurses soothed him/her kindly, allowing us to receive the consultation relatively comfortably. They also provided detailed instructions on how to take the prescribed medication and precautions, so I think it will be easy to manage at home. Overall, I feel that this is a hospital I can trust, so I plan to visit again if similar symptoms occur.