I visited the orthopedic clinic because my ankle was numb and painful, and I was left with a positive impression as the entire treatment process was very systematic and friendly. From the registration stage, the staff guided me calmly, so I felt comfortable despite it being my first visit, and the waiting time was relatively short, which made me feel less burdened. During the consultation, the doctor explained my current symptoms and their causes in an easy-to-understand way, and thoroughly informed me about treatment methods and precautions, which instilled confidence in me. I was also satisfied that the tests and treatments were not excessive, and only the necessary parts were performed. The receipt issued upon payment listed the consultation fees, test fees, and prescription costs in detail by category, allowing me to check the total cost at a glance and making it convenient to use for insurance claims. Overall, it was a treatment experience where I could feel both kindness and professionalism, and I intend to revisit in the future. The director provided accurate consultation without any unnecessary charges, which was great.