I had a lump like a boil that had been growing for several weeks, so I underwent surgical treatment. I had been putting off treatment because I was scared, but when I visited the hospital, the doctor kindly explained everything to me, putting my mind at ease. The incision and drainage were performed thoroughly. He checked my pain level continuously during the procedure, so I didn't experience any major discomfort. Afterwards, with antibiotics and disinfection, I felt the swelling and pain gradually decrease, and I was reassured by the detailed instructions on the recovery process. The hospital facilities were clean, and the staff were very communicative, making the treatment experience completely satisfactory from start to finish. I wish I had come sooner rather than delaying it.