Family Love Seoul Mental Health Clinic

I’m leaving this review because I hope that others, like us, won’t have to deal with unnecessary discomfort at a place they go to heal their minds. Dr. Kim Mi-jin was kind and pleasant. However, the staff at the counter were something else—it was like being at a local market. During the two-hour wait, they made phone calls with friends about chili powder recommendations, ate snacks loudly, and chatted nonstop. The whole time, I kept wondering whether I had really come to a hospital or a marketplace, and whether I had come to the right place at all. I had called beforehand to ask how long a first appointment would take and whether it would take more than two hours, but I was told it wouldn’t take two hours. In the end, it took two and a half hours. Even when I asked how much longer I would have to wait, they said it wouldn’t take two hours, but when I asked why it was taking so long, they didn’t respond at all. The doctor seems like a good person, and since we took time out of our busy schedule to come here and receive counseling about difficult things, we would like to continue treatment. However, the rest of the experience made me wonder whether I really have to keep coming to this hospital. The building itself may not be the hospital’s fault, but the hospital staff told us that if we didn’t receive a parking ticket, we could simply leave, so we did. However, the parking attendant insisted that we had to pay the parking fee, saying, “Where does it say that?” Even when we told him that this differed from what the hospital had told us and suggested that he check with the hospital, he raised his voice and said that we were supposed to take the parking ticket and that he had called us from behind but we didn’t take it. Realistically, can you hear someone calling you from behind while you’re inside your car? If this is how the system works, they should have kept the barrier down. This kind of response, along with the verbal abuse shouted at our backs as we were leaving—calling us a rude bastard—was absolutely absurd. Overall, a hospital is supposed to be a place where you go to heal your mind, but I felt even more depressed and uneasy throughout the entire morning. Neither the building nor the hospital seems like a place that is suitable for first-time visitors. It feels like a place only local residents or regular visitors go to. I made an appointment for my first visit and waited a month before finally going, so this experience was extremely disappointing. I feel foolish for choosing this hospital without reading more reviews. I was told that the wait for the next appointment would also be long. I had planned to wait patiently since I had already come all the way here, but this isn’t the only hospital around, and I really don’t think I can do this. I feel like I met a good doctor, and the doctor is actually the most important part, but knowing that I would have to go through this feeling every time I came in for an appointment makes me unsure that I can continue.

The clinic is pleasant, and the doctor is thorough in their examinations. I'm struggling with panic disorder, and this is really helpful.

I felt like there was something wrong, so I visited, and after the consultation, I felt much more at ease. Thank you so much!

The consultation was great and the staff were friendly, which I really appreciated.

The nurse and the doctor explained everything to me in detail.

I always appreciate how kind and attentive the doctor is during the consultations~

The staff is kind, the place is clean, and everyone who works there is really great. The treatment is fast and good too ^^

I went there with a headache. The facility is clean and everyone is kind and nice.

The hospital is clean and friendly, and the doctor is really good at his job.

Everyone was so kind, and the doctor checked everything thoroughly and explained everything well~

The doctor explained everything well, and I noticed an improvement after the examination. I was satisfied.

The staff is friendly and they provide thorough examinations.

I was gradually becoming exhausted from personal problems and work, and I visited Family Love Seoul Mental Health Clinic wondering if I might be depressed. Thanks to the director’s kind counseling and appropriate medication, my depression symptoms have improved considerably. I’m leaving this review to express my gratitude, as well as my appreciation for the nurses working here, who were so warm and kind in their care. I hope you receive lots of good fortune in the new year~^^

I like it best because it’s close to my office, and the facilities are clean too. Thank you.

The clinic has a beautiful interior, the consultation was thorough, and the doctor was great too.

The facility is clean, and the staff is friendly and nice.

They're friendly and tidy.. they pay careful attention to you.