1094 Cash Lotto Report of Inconveniences in Payment

This is Ko Sung-kwang, the winner of the 1094th Cash Lotto.

I was asked to retake the photo because there was no winning information screen in the picture, so I attached the photo again, reattached my ID card, and also wrote and sent the question. However, I kept receiving multiple messages asking me to resend it. I sent the same content about five times, but I still receive emails with the same message. Please check.