The staff and the director were both very welcoming, making my consultation comfortable from the start. They asked detailed questions about my symptoms and meticulously checked for any discomfort, which instilled a sense of trust. The treatment process was explained in a straightforward manner, making it easy to understand. They also provided thorough instructions on precautions before and after the procedure, which put my mind at ease. The wait time wasn't long, and the overall hospital atmosphere was clean and calm, which was a nice touch. While I was a little nervous before my visit, I was completely satisfied, and I plan to continue receiving my skin care here. This dermatology clinic exuded both kindness and expertise.