I visited Bang Bang ENT Clinic because of a cold. For several days, I've had a sore throat, cough, and phlegm, which has kept me up at night. The wait time from check-in to treatment was short, which was comfortable. The director thoroughly examined my throat and explained the current inflammation and the cause of the yellow phlegm in an easy-to-understand manner, which put me at ease. I also liked that they prescribed medication tailored to my symptoms rather than over-prescribing unnecessary medication. The nurses were also kind and helpful in guiding me through inhalation therapy, which made the treatment comfortable. After the treatment, my sore throat has definitely decreased, and my cough has gradually subsided. I think coming in early on in the cold will help me recover faster, so I plan to return if I have any throat or nasal symptoms.