The mole on my neck looked particularly dark and bothered me for a while, but I kept putting it off until I finally got a consultation for removal. Even though it was my first visit, the consultation was very systematic. I felt reassured because they thoroughly checked the depth of the mole and the condition of the pigmentation, and then explained in detail the best method for removal. I felt confident because they didn't just recommend the procedure right away, but also provided a full explanation of the potential for scarring and the recovery process. The procedure involved mole removal using a laser, and they applied a generous amount of anesthetic cream beforehand, which significantly reduced the burden of pain. The actual laser treatment was completed in a short time, and it wasn't very painful; I only felt a slight stinging sensation. They checked on my condition periodically throughout the process, allowing me to receive the treatment comfortably, and I appreciated that they explained the regenerative tape and aftercare methods in detail afterward.