Daiso 'Meat Dipping Sauce Set' sold out in a frenzy, but it turned out to be a recall controversy without any notice.

Have you tried the meat dipping sauce seasoning set?

 

The meat dipping sauce set is currently no longer available on Daiso store shelves.

However, for Daiso sold-out or popular items, there were notices or announcements around the display shelves regarding restock dates, but there were no notices or announcements about the products that were completely recalled.

Store employee Mr. Kim said, "Currently, the meat dipping sauce set has been fully recalled at the request of the manufacturer, Dodram," and "I do not know the exact reason. I have not received any information about the re-stock date."

According to a comprehensive report by Chosun Biz, the entire stock of the product was recalled on the 2nd at the request of the manufacturer, Dodram. As of this day, nearly three weeks later, the notices related to the product on the Daiso website and its official online store all simply stated "restocking expected."

Some buyers who learned that the product had been completely recalled posted messages on the Daiso Mall inquiry board. The messages included comments such as, "I went to buy this product today, and I was told by the company to recall it," "I bought it from Daiso Mall and was planning to eat it while camping, but I was told it was discontinued. Did it contain harmful ingredients?" and similar content. All of these posts were in a pending response status, with no explanation or additional notices from Daiso.

According to the manufacturer Dodram, the recall of all affected products was due to an incorrect expiration date printed on the packaging. The expiration date, which should have been marked as 2025, was mistakenly written as 2205. A Dodram representative explained, "We knew that some products had the wrong expiration date printed, but since we couldn't identify which stores across the country had them, we decided to recall all of them," and added, "It was a decision made with the consideration that the incorrect expiration date could cause confusion among consumers."

He added, "There is no problem at all with the product." Dodram plans to supply products packaged with properly labeled expiration dates to Daiso's online and offline stores starting as early as the 25th.

Daiso has issued a recall notice for baby bath tubs and bathroom slippers previously sold at their stores due to the presence of carcinogenic substances and other harmful materials, in order to facilitate exchanges and refunds. A Daiso official stated, "This measure is not due to any issues with the products themselves, but is a complete recall to prevent consumer confusion caused by incorrect expiration date labeling." They also added, "In the future, we will verify and notify consumers about any issues that cause concern."

However, since Daiso is the retailer, there are criticisms that consumers who purchase products here should have been properly informed about the complete product recall and the reasons behind it. At the very least, any factors that could cause consumer anxiety should be communicated.

Professor Lee Eun-hee of Inha University's Department of Consumer Studies said, "Although there was no problem with the product itself, if the manufacturer requested a full recall, they should have informed the consumers who purchased the product about the situation." She added, "Recall or withdrawal notices reflect the manufacturer's and seller's attitude, responsibility, and approach toward consumers. Small issues should not be ignored."

<Source: Chosun Biz>