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Jamsil Duri ENT Clinic's honest review of cold treatment

I visited Jamsil Duri ENT Clinic due to a cold. After receiving treatment and medication, my cold improved, but there were some disappointing points. The medical consultation process and results were fine. However, I felt that there was a lack of service-mindedness in the reception and consultation procedures. In short, I sensed a lack of politeness and consideration towards patients. Both the doctor and the nurses were all expressionless, and their behavior and attitude were purely administrative. I even saw some expressions of annoyance occasionally. I believe that hospitals should not only focus on simple medical treatment but also pay attention to services that ensure patients' psychological stability and improve their mood. I thought improvements might be needed in these areas.

Jamsil Duri ENT Clinic's honest review of cold treatment

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  • Profile Image
    구름방울
    맞아요 아파서 갔는데 불친절하게 대하면 정말 속상하죠
    환자의 마음까지 헤아려주는 병원이 더 믿음이 가요
  • Profile Image
    땡땡이
    그치요.
    환자는 아프면 심리가 불안한데 좀 더 신경을 써야겠네요.
  • Profile Image
    뚱1
    서비스 마인드. 
    너무나 좋은 표현이신것 같아요.
    특히 원장님이나 간호사 선생님들은 친절해도 
    데스크 직원들의 불친절함이 병원마다 증가하고 있는 느낌을 받고 있네요.
    말씀처럼 자기일에 대한 서비스마인드가 개선 되었으면 좋겠어요