"Don't start with curses in a loud voice"... 8 communication methods to resolve conflicts effectively
2024.08.06 10:15
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Even though I know a few things well
I think it's because of my pride that things don't go well.
Yesterday, I got annoyed at my husband over something trivial.
We argued loudly with each other...
If only I had spoken softly and calmly instead of loudly, there wouldn't have been any conflict. Haha.
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It is also important to check whether I have done anything wrong.
![갈등이 일어났을 때 고성을 내지르면 해결을 점점 힘들게 만들 수 있다. [사진=클립아트코리아]](https://imgnews.pstatic.net/image/296/2024/08/03/0000080501_001_20240803100511408.jpg?type=w430)
Raising one's voice loudly during a conflict can make resolution increasingly difficult. [Photo=Clipart Korea]
Is there a place where there is no conflict at all? In fact, maintaining harmonious relationships among people is not possible without any conflicts, but rather it is achieved through a process of reaching consensus on how to resolve those conflicts.
Because of this, establishing a set of 'rules of engagement' for how to fight when conflicts arise is ultimately much more important than avoiding conflict altogether. Based on information from the American internet media 'HuffPost,' we explored the principles of communication for resolving conflicts.
Focus on what is right rather than who is right. When thinking about what happened, remove yourself from the situation, regardless of which side you are on, and evaluate right and wrong based solely on the actions that occurred. It is about treating the situation as an impartial judge would.
"Don't raise your voice" = Getting emotional blurs the focus of what actually happened. Even if the other person shouts, you should not raise your voice to prevent the conflict from escalating further.
Have a conversation that shows you are considerate of the other person. Even if your thoughts are completely different, it is very important and should not be underestimated to let the other person know that you care about and trust them.
"Think about whether I made a mistake" = People rarely get angry without reason. Therefore, there may be a small amount of truth even in what they say.
"Don't curse" = Excessive words are evidence that you are exaggerating the situation. If you curse, the other person will only hear the bad words and nothing of the correct message.
"Don't attack personally" = Looking down on people is likely to move away from actually solving the problem. Verbal violence is never welcomed in groups trying to resolve conflicts.
"Consider the idea that the other person might also be concerned about restoring the relationship." One of the fundamental causes of conflicts is being hurt because the other person no longer considers your perspective. However, if they have no intention of resolving the issue with you, there is no need to fight.
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